Ben and Julia Studio
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Dear KlarnaDear
Lola

Lola Lavish stars in five puppet episodes for Klarna. Ben & Julia designed and directed the character, with puppet making and filming at the Berlin studio.

The Face
of Lola Lavish

An original character, designed and directed by Ben & Julia. A colourful studio world built around Lola’s performance.

Lola Lavish
Lola Lavish
Eye detail, character fabrication
Eye detail, character fabrication

Lola / on screen

Dear Klarna — Lola Lavish — visual archive 1
Visual archive 1
Dear Klarna · Visual 1
Dear Klarna — Lola Lavish — visual archive 2
Visual archive 2
Dear Klarna · Visual 2
Dear Klarna — Lola Lavish — visual archive 3
Visual archive 3
Dear Klarna · Visual 3

Five Episodes
Starring Lola

Explore Lola’s five performances, from the character’s first appearance to the final episode.

Dear Klarna · Episode 1 film posterPLAY 

Dear Klarna · Episode 1

Dear Klarna · Episode 2 film posterPLAY 

Dear Klarna · Episode 2

Dear Klarna · Episode 3 film posterPLAY 

Dear Klarna · Episode 3

Dear Klarna · Episode 4 film posterPLAY 

Dear Klarna · Episode 4

Dear Klarna · Episode 5 film posterPLAY 

Dear Klarna · Episode 5

Under the Fur

Lola’s performance starts with a physical puppet. The eye details and construction photographs reveal the decisions behind her expression; the images with her puppeteer connect fabrication to movement. Puppet making and filming at Ben&Julia Studio let the character develop through the shoot, rather than treating design and performance as separate stages.

Character construction details
Character construction details
Lola with her puppeteer
Lola with her puppeteer
Klarna studio shoot
Klarna studio shoot

Lola / puppet & performance

Dear Klarna — Lola Lavish — visual archive 6
Visual archive 6
Dear Klarna · Visual 6

Introducing Lola

Two teasers introduce Lola in landscape and portrait formats.

Dear Klarna · Teaser 16:9 film posterPLAY 

Dear Klarna · Teaser 16:9

Dear Klarna · Teaser 9:16 film posterPLAY 

Dear Klarna · Teaser 9:16

Credits

22 credits
Direction & Art Direction
Ben&Julia
Client
Klarna Bank
Creative marketing manager
L. Angelone
Agency
Dojo
Creative directors
M. Taylo & H. Lock
Copyrighter
H. Segelcke
Project management
S. Thiam
Senior strategist / Account director
A. Mayet
Strategist
R. Schwager
Production
Maison Saucisse
Puppeteer
I. Schmidt
Voice over
K. Möller
Puppet making
Ben&Julia Studio
Set design
R. Gessner
Gaffer
C. Federico
PA
E. Caporalini & L. Monchecourt
Shot at
Ben&Julia Studio
Post production
Saucisse.tv
Editor
D. Kuruc
VFX supervisor / Lead compositor
B. Créac´h
Recording and mixing
Massive Voices Berlin
Music composer
P. Créac'h